PRIVACY POLICY – QWIKIT

Last Updated: [25/07/2026]

Qwikit ("we", "our", or "us") operates the Qwikit mobile application and website (www.qwikit.in). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Google Play Developer Policies and applicable laws of India.

By using Qwikit, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

a) Personal Information

- Name

- Phone number

- Email address

- Delivery address

b) Account & Transaction Data

- Login credentials

- Order history

- Payment details (processed securely via third-party providers; we do not store card details)

c) Device & Technical Data

- Device type and OS version

- IP address

- App version, crash logs, and usage data

d) Location Data

- Approximate and/or precise location for order delivery, tracking, and address detection

Location access is collected only with your permission and can be disabled anytime from device settings.

2. HOW WE USE YOUR INFORMATION

We use your data to:

- Provide and operate our services

- Process orders and deliveries

- Connect users with sellers and delivery partners

- Send notifications such as order updates and alerts

- Improve app performance and user experience

- Detect and prevent fraud

3. APP PERMISSIONS

Qwikit may request the following permissions:

- Location (Precise / Approximate) – for delivery tracking and address detection

- Phone (Optional) – for login verification and support

- Notifications – for order updates and alerts

Permissions are requested only when necessary and can be controlled in device settings.

4. THIRD-PARTY SERVICES

We use trusted third-party services, including:

- Firebase (for analytics, crash reporting, and notifications)

- Payment gateways (such as Razorpay or other payment providers) for secure online transactions when available. We do not store your card or banking details.

These services may collect data according to their own privacy policies:

https://policies.google.com/privacy

5. DATA SHARING

We may share your data with:

- Sellers for order fulfillment

- Delivery partners for delivery services

- Payment providers for transactions

- Legal authorities when required by law

We do not sell your personal data to any third party.

6. DATA SECURITY

We use reasonable security measures to protect your data. However, no system is completely secure.

7. USER RIGHTS

You can:

- Access and update your personal data

- Disable permissions from device settings

- Opt out of notifications

- Delete your account

8. ACCOUNT DELETION

Users can delete their account directly from within the app.

Steps to delete account:

- Go to Account in Andoid App or My Account In Web

- Tap on Delete Account

- Confirm your request

After deletion:

- Your account will be permanently removed

- Personal data such as name, phone number, email, and address will be deleted

- Order history and account data will be erased

Some data may be retained if required for legal, fraud prevention, or financial compliance purposes.

Account deletion does not require contacting support and is available directly within the app.

9. DATA RETENTION

We retain data only as long as necessary for providing services, legal compliance, and dispute resolution.

10. CHILDREN’S PRIVACY

Qwikit is not intended for users under 18 years of age. We do not knowingly collect data from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on the app or website.

12. CONTACT US

Website: www.qwikit.in

Email: support@qwikit.in

13. LEGAL COMPLIANCE

This Privacy Policy complies with Google Play Developer Policies and applicable laws of India.

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